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Who am I?

I'm Jillian, a storyteller at heart with a background in user experience and product strategy. I'm passionate about creating to positively impact the world. I love to explore the power of crafting narratives through my guitar, drawing, and of course, designing and strategizing!

Featured Projects

Book Club on the Go

Using a variety of qualitative user research methods, I designed a campus wide programming initiative and installation to encourage social reading. 

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Cup of Tea

Coffee Chat

Followed the HCD process from user research to prototyping and designed campus professional app that allows graduate students to connect with peers.

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Redesign of Citizen Science Apps

As part of my user research and design internship for Cornell, I evaluated and redesigned environmental apps; increasing observational log task completion by 45.5%

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Simply Hay

Conducted user research to inform the brand and website organization for a pet food e-commerce company.

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Additional Skills

Through my bachelors and masters at Cornell University, I've learned to hone both back-end and front-end skills to aid in my research and designing capabilities. I also specialize in AI personalization tools and using computer programming to craft compelling visuals of complex data. 

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